Dear Tapbit Users,
We've noticed recent disruptions in our BTC and XRP contract markets due to excessive copy trading. This resulted in unexpected price spikes and losses for some users. However, it's crucial to emphasize that the mark price remains unaffected, and this will not lead to liquidations for our users.
Here's what we're doing:
Full Compensation: We will fully compensate all affected users for their losses.
Enhanced Risk Management: We're strengthening risk controls to prevent similar incidents.
User Education: We'll provide more resources on risk management and trading strategies.
We apologize for any inconvenience and appreciate your support.
September 12, 2023